Terms & Conditions

Rafting Details Disclaimer

To read and agree before arrange the Online Booking :

Participants who wish to book for Sungai Selangor, Kuala Kubu Bharu White Water Rafting, the must note and understand that the water flow released by Selangor Dam are solely depends water demand in Klang Valley area. It is unpredictable and if the water level are not feasible for rafting session, we reserve the right to change the venue to Sungai Ulu Slim, Perak OR reschedule the new event date. The distance between Kuala Kubu Bharu and Ulu Slim, Perak around maximum 1 hour drive from Kuala Kubu Bharu.

We will only able to inform all the participants condition of river at 9 AM on the event date.

 

Risks and Assumption of Risks:

By participating in our activities, you acknowledge and assume the risks involved, including slips and falls, collisions with trees, platforms, and other natural or man-made objects, as well as the negligence of other participants and Malaya Outworld staff. You also understand that the outdoor environment of our activities will expose you to natural elements, including weather, falling timber, heat and cold, and possibly harmful plants, insects, and animals that may cause injury or allergic reactions. These risks cannot be eliminated without altering the nature of the visit.

Release and Indemnity:

By booking and participating in our activities, you agree to release and not to sue and to defend and indemnify Malaya Outworld (Fayum Ventures Sdn Bhd) and their respective owners, members, managers, officers, employees, and agents (hereinafter each a “Released Party”, or collectively “Released Parties”) with respect to any claim related in any way to your participation in any Malaya Outworld activities or the use of any Malaya Outworld facilities, services, or equipment. This includes claims of negligence of a Released Party, but not claims of gross negligence or intentionally wrongful conduct.

Validity of Waiver:

You understand that all participants must be within the weight limit of 100kg and free from any form of chronic disease such as heart attack, asthma, high blood pressure or stroke. In the event that any such condition exists, you acknowledge that all risks associated with your health condition while participating in any Malaya Outworld activities are assumed by you as the participant.

Use of Images:

You agree that Malaya Outworld may take photos or other images of you or the minor participants and use them in its publications and advertisements without payment to you or any other consideration.

Emergency Care:

Malaya Outworld may obtain or provide emergency hospitalization, surgical, or other medical care for you or for the minor participants in case of emergency, and you agree to pay all costs related to such care, including transportation.

Validity of Agreement:

If any portion of this Agreement is found by a court or other appropriate authority to be invalid, the remainder of the Agreement will still be in full force and effect. This Agreement may not be amended except by written instrument signed by all parties.

By booking and participating in any Malaya Outworld activity, you acknowledge that you have read and agreed to be bound by the above Participant Agreement.

Rafting Activity

This Adventure White Water Rafting are suitable for :

  1. Friends and Family Gathering
  2. Fun Family Trip
  3. Couple
  4. Government and Corporate Team Building
  5. Local and overseas tourist
  6. Non-swimmer and first timer
  7. School Trip
  8. Non-Government Organization Event

We are operating on 2 (two) Session per day, (Morning Session & Afternoon Session). We are open everyday including Public Holiday

1. Morning Session Meet up at 9am

2. Afternoon Session Meet up at 2pm

Meeting Location for each session will be shared with participants.

There will be 7km river route from Starting point up to the finishing point. Food will be serve after the event/trip. Refreshment will be serve in the river as part of the package.

BOOKING POLICY

PAYMENT CONDITION for ONLINE BOOKING :

1. A full payment of total amount is required upon booking to secure the slot. Any cancellation and postponed before 3 days of the event will not be entertain. No refund request will be entertain.

2. Online booking shall be made 3 days prior to the event. Please contact our customer service for the last minute booking (2 days before the event).

3. For team building event ( 2 days 1 night and 3 days 1 night ), kindly please consult our customer service for quotation and information.

4. No Refund will be made for the NO Show and Un-utilized services.

5. Any request for postponed (by customer) should be decided at least 5 days before the event. No refund will be made for the last minute postpone request.

6. Participants should be aware and report to us their health condition during the date of event. We reserve the right to dismiss participant from the event should the participants not fit for the activity.

Minimum: 3 pax

Maximum: 60 pax

Maximum person per raft: 5 – 6 pax (excluding 2 river guide)

Minimum age: 7 Years Old

Maximum age: 65 Years Old

Maximum body weight: 100Kg

Distance: 8KM

Duration: 2hour – 3hour

Rapid Grade: 3 – 4

PACKAGE INCLUDE:

Buffet lunch – Malay Cuisine – Mix Rice

On the river refreshment

Basic first aid

Professional river guide with safety gear (helmet, pfd and paddles)

Washroom and Parking

Photos

Videos

PACKAGE OPTIONAL:

Insurance

Transportation

*Please CONTACT US for the inclusion of this scope.

WHAT TO BRING:

Change of Clothes

Sunblock lotion

Basic Toiletries

Towel

Backpack or Dry bag

Insects repellent

Straps for sunglasses

WHAT TO WEAR:

Swimwear or Sportwear

Sport Shoes or Sandal

Trip Pagi (Morning)

9.00 am – Meet at meeting point (Malaya Outworld Meeting Point)

9.30 am – Safety briefing and Group Photo

10.00 am – Start Rafting

11.30 am – Rest at Waterfall with refreshment.

12.00 pm – Continue Rafting

12.30 pm – Water Confident Activity (Group Activity)

1.30 pm – Lunch and Group Photo

2.00 pm – The End

Trip Petang (Afternoon)

2.00 pm – Meet at meeting point

2.45 PM – Safety briefing and Group Photo

3.00 pm – Start Rafting

4.00 pm – Rest at Waterfall with refreshment.

4.30 pm – Continue Rafting

5.00 pm – Water Confident Activity (Group Activity)

5.30 pm – Lunch/Dinner and Group Photo

6.00 pm – The End